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Privacy Policy

Last updated: May 7, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, such as your email address, username, and password. We also collect usage data including queries submitted to the platform, documents uploaded, and interaction logs to improve the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete your research queries
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption for data in transit (TLS/HTTPS) and at rest. Access to your data is restricted to authorized personnel only. We retain your data for as long as your account is active or as needed to provide services.

4. Third-Party Services

NexusRAG integrates with third-party AI and data providers to deliver research capabilities. These providers process query data according to their own privacy policies. We do not sell your personal information to third parties.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of the data we hold about you by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact page.